Refund Policy
Our commitment to transparency and customer satisfaction.
Service Satisfaction Guarantee
At Christopher's Automotive, we stand behind our work. If you're not satisfied with our service, we want to hear about it.
Parts Warranty
24-Month Parts Warranty
All replacement parts are covered by a 24-month warranty covering defects and premature failure.
Does not cover damage from accidents, misuse, or lack of maintenance.
Labor Warranty
12-Month Labor Warranty
Our labor is guaranteed for 12 months. If an issue arises from our workmanship, we'll fix it at no charge.
Refund Process
In the rare event that a refund is necessary:
- Refunds are processed within 5-7 business days
- Original payment method will be refunded
- Written request may be required
- Diagnostic fees may not be refundable
Dispute Resolution
If you have concerns about our service:
- Contact us within 30 days of service
- Describe your concern in detail
- We will investigate and respond within 48 hours
- If unresolved, we will work to find a fair solution
Contact Us
Christopher's Automotive
530 Indiana Avenue, Richmond, IN 47374
Phone: (765) 962-8736
Email: info@jollyrogervideo.com
Last updated: 2024
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